Privacy Policy & Disclaimer

Disclaimer & Liability

Every effort has been made to ensure the information contained on the Website is correct, however Flair Industries makes no warranty as the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an "as is" basis.

General

Keeping your personal information secure and private is important to us. Under law, your rights to privacy are also protected. The National Privacy Principles, the Privacy Act 1988 and general law place strict requirements on us to treat certain information collected as confidential.

 Collection of Customer Information

We may collect the following information from you:

  • your name and contact details
  • you can change and update your personal information at any time.
  • To process orders and memberships, it is necessary to obtain your personal information, however, we will only ask the minimum information that we need to process the information.
  • If you pay online using a credit card, the card details are not viewed by us  or any person except you during the transaction. The details are encrypted and passed directly to the bank.
  • We do not retain any of your credit card details.

Accessing Your Online Information

We collect the following information that you may be unaware of:

  • the name of the domain from which you access the internet
  • the date and time you access our site and
  • the internet address of the website from which you linked directly to our site.

Disclosures

We may disclose information that we hold to related companies within our corporate group for marketing purposes.

You may "opt-out" from direct marketing material. We may also ask for some personal details so that we can keep in touch with you and so that we can tell you about our other products and services that could be useful to you. Please contact our privacy officer (listed below) if you do not wish your details to be used for marketing purposes. Your credit card details are used for the transaction made in the online store, they are not stored or view by Flair Industries.  Only the banking institution has the complete details.

Retention Policies

Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.

Access and Correction

The security of your information is important to us. When we have collected information about you it cannot be seen or modified by anyone else. We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form.

However, you may access your information at any time. If you would like to know what information we hold about you please contact our privacy manager. If you discover that there is an error or information is missing, please notify our privacy manager and we will try to correct or add the information as soon as possible. We will try to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date.

Disputes

If you believe that our organisation has breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy please contact us:

Contact details

Privacy Manager
Flair Industries Pty Ltd 
Level 4, 6 Albert St 
Preston, Victoria 3004
Telephone: 03 9458 6698

We will try to satisfy any questions that you have and correct any errors on our part.